washingtonpost.com

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When it comes to fees and surcharges, hotel guests are wondering: What’s next?

Mandatory “resort fees” mushroomed last year, even as hotels added new charges for all kinds of things, including cancellations and late checkouts. With pressure to squeeze even more profit from customers, you don’t have to be an industry insider to see where this is going.

Read the full article at washingtonpost.com

Visioning 2018Consumer Trends
News Reporter

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