Be prepared to put the work in Two of our highest-rated sessions centered on the importance of developing, testing and continuously improving a long-term direct booking strategy. Chantelle Veness of The Lancemore Group in Australia took the audience through the process of…

Hong Kong-based Wharf Hotels opens new Luxury Sky Hotel in the capital city of Hunan Province Now open – 243 Rooms Hong Kong-based hospitality management company, Wharf Hotels announced opening of the fourth luxury hotel in the Niccolo collection: Niccolo Changsha. Niccolo…

According to MMGY Global’s 2018 Portrait of American Travelers (POAT) annual survey, 37 percent of consumers responding to the study book direct via a hotel’s website. A reliable, easy-to-use hotel booking site is critical to encourage more travelers to book direct versus…

One of the main disadvantages of online travel agencies is that all changes and cancellations need to be made directly through the OTA. So, this means that if a guest is checking into a hotel and has an issue with the reservation,…

About Hilton Hilton (NYSE: HLT) is a leading global hospitality company, with a portfolio of 14 world-class brands comprising nearly 4,900 properties with more than 796,000 rooms in 104 countries and territories. Hilton is dedicated to fulfilling its mission to be the…

To promote services, hotels need more online exposure. OTAs would be a good choice to attract more customers to view hotel property details. Hotels update their contents, images and videos on OTAs to attract target groups. Customers often leave more reviews on…

Price comparison engines, better known as metasearch engines or simply metasearch, have been around since 1995. Remember websites like BargainFinder, NetBot and Nextag? In travel, price comparison sites have been in existence since the early 2000s. Early flight metasearch entrants were SkyScanner…

Currently being deployed for a large commercial customer in Hawaii, the EcoTouch Flex WiFi features all of the industry-leading features of the EcoTouch+, with its sleek modern glass design and built-in occupancy and humidity sensors. But the EcoTouch Flex WiFi has been…

“It has…pages! It’s critical to be ‘above the fold!’ Websites are just brochures made of light!!” We even made a rather bold early hotel website for Francis Ford Coppola’s resorts that was an interactive scrapbook born on paper. But somewhere between then…

The Boulders Inn Suites brand was first introduced in 2008, with the first location in Denison, Iowa. Boulders Inn Suites has a strong presence in the Iowa region; with fifteen locations open and one under construction. This new addition to the Cobblestone…