SevenRooms’ latest integration enables a better booking experience for guests and more filled seats for restaurants. Using this Google integration, restaurants are now able to take reservations with no cover fees, capturing guest data including email and phone number, helping them to build deeper relationships to fuel more personalized service and marketing. Additionally, using SevenRooms’ analytics tools, restaurants can track which reservations come through each marketing channel – whether that’s their own website, Instagram, Google or Facebook, among others.
“The guests of today are increasingly searching for reservations online, and the first place they search is Google,” said Joel Montaniel, CEO Founder of SevenRooms. “With this direct integration, we are giving our restaurant partners the tools they need to capture these guests directly – without per cover fees – during their search. Using SevenRooms, our clients are able to reduce acquisition costs, boost reservations, and capture better data on their guests from the moment they book – enabling them to offer better, more personalized experiences back to their guests.”
“The SevenRooms integration with Google is already having a major impact on our business,” said Stephen Maly, Director of Hospitality at In Good Company. “With direct reservations through Google, we’re capturing our guests at the moment they search for our business and have intent to book. We not only get to own the guest data, including their email address, but we also pay no cover fees and save money in the process. It’s a win-win all around.”
For more information about SevenRooms and its services, please visit www.sevenrooms.com.
From neighborhood restaurants to international, multi-concept hospitality groups, SevenRooms empowers operators to create and cultivate meaningful, direct relationships with guests that make exceptional experiences possible. Founded in 2011 in New York, the reservation, seating and guest management solution gives operators the tools they need to develop direct relationships with guests, boosting revenue and enabling personalized service and marketing. SevenRooms has restaurant, hotel and nightlife clients in more than 100 cities worldwide, including: Jumeirah Group, The Cosmopolitan of Las Vegas, Standard Hotels, LDV Hospitality, Live Nation, Zuma, TAO Group, Bagatelle, Altamarea Group, Ethan Stowell Restaurants, NoHo Hospitality Group, Chase Hospitality Group, Mercer Street Hospitality, Corbin and King and The h.wood Group. www.sevenrooms.com.
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Article source: https://www.hospitalitynet.org/news/4090452.html