Airbnb guests accuse it of deleting negative reviews and boosting bad hosts |

The windows in the living room were streaked and milky, hardly the clean, sunny room that was advertised. One window had a large cobweb in the corner and dead bugs inside the sill. There was mold in the kitchen cabinets and around the floorboards, the oven door was coated in grease, and the vents were caked with dirt. In the bathroom, the toilet bowl had dark orange stains and the sink faucet handle was broken.

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